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At Alevea Mental Health, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our website and services.

Information We Collect

When you visit our website or use our services, we may collect personal information, such as your name, email address, phone number, and other contact details. We may also collect information about your health, medical history, and treatment preferences, as part of providing you with mental health care.
 

We collect this information through various means, including online forms, phone calls, emails, and other communications with our team. We also use cookies and other tracking technologies to collect information about your browsing behavior on our website, such as the pages you visit and the links you click.
 

How We Use Your Information

We use your personal information to provide you with mental health care, including scheduling appointments, communicating with you about your treatment, and maintaining your records. We may also use your information for research and quality improvement purposes, to improve our services and better understand our patients' needs. We may use your email address and other contact information to send you newsletters, updates, and promotional materials, but only if you have given us your explicit consent to do so.
 

How We Disclose Your Information

We may disclose your personal information to third-party service providers who assist us in providing our services, such as scheduling software, electronic medical records, and billing systems. We ensure that these providers are bound by strict confidentiality obligations and are only permitted to use your information for the purposes for which we have engaged them.

We may also disclose your information as required by law, such as to comply with a subpoena or court order, or to protect our legal rights and interests.
 

How We Protect Your Information

We take appropriate measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure. We use industry-standard security protocols and technologies to ensure the confidentiality and integrity of your information, both during transmission and storage.
 

However, please note that no data transmission or storage system can be guaranteed to be 100% secure, and we cannot guarantee the security of your information. We encourage you to take steps to protect your own privacy, such as using strong passwords and not sharing your login credentials with others.
 

Your Rights and Choices

You have the right to access, correct, and delete your personal information, as well as to object to its processing and request its portability. You also have the right to withdraw your consent to our use of your information for marketing purposes.

To exercise your rights or make a privacy-related request, please contact us at info@aleveamentalhealth.com. We will respond to your request as soon as reasonably practicable and in accordance with applicable law.
 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we collect, use, and disclose your information.
 

Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at info@aleveamentalhealth.com. We will be happy to assist you.